Shipping is through the U. S. Post Office (parcel post), Fed Ex or United Parcel Service (UPS).
Orders placed after 12:00 eastern time will be processed the next business day. This includes overnight and 2nd day shipments.
Regular ground shipping costs are based on the order total; you have
to update them at the end of your order. For expedited shipping
options additional fees apply; they do not include Saturday
delivery. All fees exclude Alaska, Hawaii and International Orders.
If you wish to have your order sent with a signature required it is an additional $3.50.
If you would like to schedule a Saturday delivery please call customer service at 800-883-8838.
Alaska / Hawaii - you pay actual shipping charges plus a $25 charge for air.
Satisfaction Guaranteed! Quite simply, we declare that we will make good on every order. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). This is an IRON-CLAD GUARANTEE! Instructions on the back of packing slip.
*Please Note: We cannot accept returns on sharpened items or "Create Your Own Sword" purchases that are not defective. They may not be returned because of the customization that has been done to the product. Be sure when you order!
You can return anything unused within 30 days for a refund or exchange, whichever you prefer. After 30 days we will repair or replace items that have manufacturing defects. Any returned item accompanied by a receipt will be refunded at the original purchase price of the item(s) in the original payment method. Return your item(s) to us using the return label and enclose the completed return form from your original packing slip. Customers are responsible for return postage. If your order is not received, it is the responsibility of the customer to notify us. No tracer will be placed after 60 days.
Museum Replicas fully warrants all of our clothing articles against any defects in materials or workmanship. Please inspect your garment upon arrival for fit and quality. If it does not meet your expectations we will happily refund your money or exchange the merchandise within 30 days of the ship date. We recommend dry cleaning only for years of service on our garments. Museum Replicas will not give a refund or exchange on an article of clothing that has been worn, soiled, washed or damaged during use.
Series content, product specifications, release dates and pricing
are subject to change. Museum Replicas is the registered
trademark and copyright of Museum Replicas Limited.