Hi Rob - This cape is certainly supposed to come with the pictured snake clasp! Sorry your cape is not complete; please call our customer service department so they can get this straightened out for you.
Museum Replicas Team,
October 23, 2012
Image shows cape with a serpent clasp that it does not come with. I'm very disappointed with this purchase and will be returning it. I'm also disappointed that there are no Saturday customer service hours.
October 20, 2012